My temporary crown became loose and they were able to get me in quickly and around my schedule. When I called, they knew who I was and were very personable. I like that they take extra COVID-19 precautions, such as having me answer a questionnaire prior to arriving, taking my temperature before I enter the building, sanitizing everything I've been in contact with, in room air purifier, mouth rinse, and hand sanitizer upon entering and leaving. I felt comfortable knowing that they've done this for patients prior to my visit. Dr. Esfandiari and her staff are great. If I have any questions regarding my treatment, they answer it during the time of my visit. If I have any questions regarding my insurance coverage, they answer it completely. She also lets me know which treatment options, if any, are available. All in all, I really like them. Dr. E does quality work and explains ahead of time what she will be doing. She and her staff makes me feel comfortable, as they know that I feel anxious and a visit to the dentist is not my favorite thing to do.